Privacy Statement

Privacy Policy

OCTA Farmacie Groep B.V., with its registered office at Chroomstraat 4, Almere, is responsible for the processing of personal data as set out in this privacy statement. Contact details: info@octa.nl / +31 20 2117162

Personal data we process

OCTA Farmacie Groep B.V. processes your personal data because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process:

- First name and surname

- Telephone number

- Email address

- IP address

Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

Data relating to your activities on our website

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors under the age of 16. However, we cannot verify whether a visitor is over 16. We therefore advise parents to be involved in their children’s online activities, in order to prevent data about children from being collected without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us at info@octa.nl, and we will delete this information.

For what purpose and on what legal basis we process personal data

OCTA Farmacie Groep B.V. processes your personal data for the following purposes:

Sending our newsletter and/or promotional leaflets

To be able to call or email you if this is necessary to provide our services

OCTA Farmacie Groep B.V. analyses your behaviour on the website in order to improve the website and tailor the range of products and services to your preferences.

Automated decision-making

OCTA Farmacie Groep B.V. does not use automated decision-making.

How long we retain personal data

OCTA Farmacie Groep B.V. does not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected. We apply a retention period of two years.

Sharing personal data with third parties

OCTA Farmacie Groep B.V. only discloses personal data to third parties where this is necessary for the performance of our agreement with you or to comply with a legal obligation.

Cookies, or similar technologies that we use

OCTA Farmacie Groep B.V. uses only technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and to ensure your ease of use. They ensure that the website functions properly and, for example, remember your preferences. They also enable us to optimise our website. You can opt out of cookies by configuring your web browser so that it no longer stores cookies. In addition, you can also delete any information previously stored via your browser settings. More about our use of cookies

Viewing, amending or deleting data

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings in your account. You also have the right to withdraw any consent you may have given for data processing or to object to the processing of your personal data by our company, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or to another organisation specified by you. If you wish to exercise your right to object and/or your right to data portability, or if you have any other questions or comments regarding data processing, please send a detailed request to info@frescofarma.nl. To ensure that the request for access has been made by you, we ask you to include a copy of your ID with your request. In this copy, please black out your passport photograph, the MRZ (machine-readable zone, the strip of numbers at the bottom of the passport), your passport number and your Citizen Service Number (BSN). This is to protect your privacy. OCTA Farmacie Groep B.V. will respond to your request as soon as possible, but in any event within four weeks. OCTA Farmacie Groep B.V. would also like to point out that you have the option to lodge a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

How we protect personal data

OCTA Farmacie Groep B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unauthorised disclosure and unauthorised alteration. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service team or email us at info@octa.nl.

Privacy policy for email newsletters

If you have subscribed to our newsletter, you can unsubscribe at any time without giving a reason by emailing info@octa.nl.